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Questions about an order, a product, or whether something will work for you? Call or message us and a real person will answer.
Reach us directly
- Call us +254 791 654 198 Fastest for stock and delivery questions.
- WhatsApp Chat with us Send a photo of what you have and we will match the part.
- Shop Shop A19, Star Mall, Tom Mboya Street Nairobi CBD, Kenya, Pickup, delivery, and same-day rider dispatch available in Nairobi. Pick-up shop · Pay when you collect Directions, hours and pickup
| Days | Open | Close |
|---|---|---|
| Mon to Tue | 9:30 AM | 6:19 PM |
| Wed | 9:29 AM | 6:19 PM |
| Thu to Sat | 9:30 AM | 6:19 PM |
| Sun | Closed all day | |
All times are Nairobi time (EAT).
Send us a message
Answers without waiting
These pages cover the questions we are asked most.
01
Frequently asked questions
Delivery times, payment methods, warranty and pickup, answered in one place.
02
Track your order
Check where your parcel is without waiting for a reply.
03
Refund and returns
What to do if something arrives damaged, and how long you have to report it.
04
Wholesale and bulk orders
Buying for a shop, school, church or security firm, request a bulk quote.
Planning to visit the shop?
We are at Star Mall on Tom Mboya Street. Check our opening hours and get directions before you travel.